DOCUMENT MANAGEMENT SYSTEM

TwigSystem IT is a UAE-based IT consultancy providing enterprise document management, AI-powered document processing, electronic document archiving, Enterprise Content Management (ECM), document scanning, workflow automation, and SharePoint and OpenText Documentum solutions. Our Electronic Document Management System (EDMS) uses Artificial Intelligence and Robotic Process Automation (RPA) to capture document content and data, then routes it through notification-driven workflows and DMS functionality governed by Information Rights Management (IRM) and configurable retention policies through to disposal - helping organizations turn paper-based and unstructured information into secure, searchable, intelligently managed digital content.

Log In

Single Sign On (SSO), uae Pass,Two Factor Authentication, Login ID and PASS

Scan/Create/Upload

Template Based, Upload, All format

Workflow

Review, Approve, Delegate, More Information

Service

Digital Signature, Report, Dashboard, Search

Achieving

Retension, IRM, Disposal

Enterprise Document Management

Digitize physical documents and manage digital content from capture to archival for faster information retrieval and enhanced decision making

Capture, classify and organize documents from filesystem and scanners

Search and retrieve documents faster through metadata and full-text

View, annotate, redact, collaborate and track revisions on documents

Manage multi-level access control through robust security mechanisms

Business Process Management

Design and manage document-centric workflows based on user role/activity and events to ensure right action is taken at the right time.

Define smart workflows & routing with allowable actions for users and teams

Create custom business processes with data input driven through HTML forms

Trigger workflows automatically with document sources mapped to workflows

Notify users on their actions across documents including a task-manager

Provide execution benchmarks, reports and analytics of workflow execution

Records Management System

Manage archived physical records across the life cycle with security and access control making it easier for users to fetch records.

Store records with indexing, barcoding, blurbs and digital document links

Retrieve physical records easily from wide arrays of storage structures

Control access and track activities with checkout logs, file movement etc.

Schedule disposal of expired records with due care to legal hold status

Automated Forms Processing

Extract business data from digital documents with Optical/Intelligent Character Recognition (OCR/ICR) enabling process automation.

Extract text, images and data from paper-forms with OCR-based technologies

Automatically identify a document template with template-matching rules

Export data into variety of file formats such as XML, CSV,
etc.

Set meta-data of documents during extraction for faster search & retrieval

Benefits

  • Centralized all Documents and Contents for easy to access to all department
  • No Code Less Code based solution
  • High Level Security
  • Both Cloud and On Premises
  • Pure Web based with support for all major browsers
  • User-Friendly, Manageable and Easy to Learn
  • Flexible Pricing : per user, license , or subscription based
  • Offered as a Cloud Document Management and On-Premise/Server with own IP
  • Two Way Integration without any development
  • Customizable through Graphical User Interface
  • Cataloging and Searching Features
  • Digital & Electronic Signatures
  • Mobile Support Applications – iOS and Android

AI-Powered Document Management

Beyond core OCR/ICR data capture, TwigSystem's document management platform can support AI document classification, intelligent OCR, and automated metadata extraction so incoming documents are categorized and indexed with minimal manual effort. AI-assisted search, document summarization, and automated workflow routing can help teams find and act on information faster, while document validation and human-in-the-loop quality control keep AI-assisted document processes accurate and auditable. This builds on the AI-powered invoice processing and intelligent automation capabilities TwigSystem already delivers across the UAE.

SharePoint Document Management

For organizations standardized on Microsoft 365, TwigSystem provides SharePoint document management implementation and configuration - structuring document libraries, metadata architecture and document taxonomy, setting up permissions and version control, and building approval workflows on top of SharePoint's native search and records management. This lets teams manage the document lifecycle inside the Microsoft tools they already use, with business process automation connecting SharePoint to the wider organization.

OpenText Documentum Solutions

TwigSystem also provides OpenText Documentum implementation, configuration and ECM consulting for enterprises running or migrating to Documentum - including content migration, repository management, workflow configuration, integration with existing business applications, application support and modernization of legacy Documentum environments. Explore our dedicated OpenText Documentum, Documentum D2 and Documentum xCP pages for platform-specific detail.

Document Management System for UAE Businesses

Organizations across Dubai, Abu Dhabi and the wider UAE are moving away from paper-based filing toward centralized, secure document repositories. TwigSystem IT's Document Management System (DMS/EDMS) gives your team a single place to capture, index, retrieve and control documents, with OCR-based search, granular permissions, and full audit trails to support compliance across regulated industries in the region. Whether you need a lightweight digital document management tool or a full enterprise document management and content management platform, our DMS software scales to match your organization's size and compliance requirements.

Document Management Services in the UAE

Alongside the platform, TwigSystem IT provides professional document management services for organizations across the UAE - from initial consulting and solution design through implementation, data migration, document scanning and digitization, digital archiving and records management, workflow automation, system integration, and ongoing support and maintenance. For document-heavy processes, our AI document processing services extract and classify data automatically, extending enterprise content management beyond simple storage into a fully managed document lifecycle.

FAQ

What is a Document Management System (DMS)?

Is TwigSystem's DMS suitable for UAE government and regulated industries?

Can the DMS integrate with ERP or CRM systems already in use?

Does it support scanning and digitizing existing paper records?

Is the DMS available on-premise or cloud-hosted?

Does TwigSystem offer document management services as well as the software?

Does TwigSystem work with Microsoft SharePoint?

Does TwigSystem provide OpenText Documentum services?

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