What Is Family Entertainment Center (FEC) Software?
Family Entertainment Center software is the operating system behind amusement parks, trampoline parks, indoor playgrounds and play area attractions. Instead of running separate tools for tickets, billing and gate entry, an FEC software platform combines ticketing software for play areas, an amusement park POS system, an access control system for amusement parks and a membership and access management system for FECs into one dashboard. TwigDigiPlayON is TwigSystem's FEC software UAE / Dubai operators use to manage every attraction, wristband and till from a single, real-time view.
One Platform For Every FEC & Amusement Park Attraction
An indoor playground management system, an amusement park POS system and an attraction management software in a single, connected suite.
Membership & RFID Wristbands
RFID wristbands handle guest identification, attraction and membership access, cashless spending and visit/usage tracking, alongside membership and loyalty management.
Connected FEC Operations
Additional connected capabilities that support guest entry, communication and access control across your FEC.
Digital Waiver Management for Family Entertainment Centers
TwigSystem's digital waiver management capability helps family entertainment centers, indoor playgrounds, trampoline parks and amusement venues streamline the guest waiver process before or during check-in. Instead of relying on paper-based forms, guests can complete their required waiver information digitally, helping staff reduce manual paperwork and create a smoother arrival experience. Digital waiver workflows can support faster guest processing while keeping the waiver step connected to the overall FEC guest journey.
Key Benefits
Digital waiver completion before or during guest check-in- Reduced paper-based waiver processing
- Faster and more organized guest entry
- A smoother digital experience for visitors and staff
QR Code Ticketing & Validation for FEC Entry
QR code ticketing and validation can help family entertainment centers simplify the guest entry process by connecting tickets or bookings with scannable digital credentials. Guests can present their QR code at supported entry points, allowing staff to validate tickets or bookings quickly and reduce manual checking. This creates a more convenient arrival experience for visitors while helping FEC operators manage guest flow more efficiently.
Key Benefits
- QR codes for tickets and bookings
- Faster validation at supported entry points
- Reduced manual ticket checking
- Smoother guest flow during busy periods
Automated Guest Notifications for FEC Bookings and Visits
Automated guest notifications help family entertainment centers keep visitors informed throughout the booking and visit journey. Relevant communications can include booking confirmations, ticket or receipt notifications, waiver reminders and visit updates. By connecting guest communications with FEC activities and bookings, operators can provide timely information while reducing repetitive manual communication by staff.
Key Benefits
- Booking and reservation confirmations
- Ticket and receipt notifications
- Waiver reminders
- Visit-related guest updates
- More consistent guest communication
Turnstile & Gate Integration for FEC Access Control
Turnstile and gate integration connects the FEC ticketing and access-control process with supported physical entry points. When a valid ticket, pass or supported access credential is presented, the system can help control entry through connected gates or turnstiles. This creates a more structured admission process and helps FEC operators manage guest access at busy entrances.
Key Benefits
- Connect ticket validation with supported entry gates
- Controlled guest access at FEC entrances
- Faster validation at supported access points
- Helps manage guest flow during busy periods
- Works alongside ticketing and access-control processes
Why UAE & Dubai FECs Choose TwigSystem
- Ticketing software for play areas with online and in-venue sales
- RFID wristband system for cashless spend and attraction entry
- Access control system for amusement parks and gate management
- Membership and loyalty management built for FECs
- Trampoline park and indoor playground management in one system
- Multi-location configuration for chains across the UAE
- Real-time capacity, slot and attraction management software
- Integrated CRM, SMS and guest notifications
- Local UAE / Dubai implementation and support team
- Reporting and analytics across every venue and attraction
